It Was Glitz And Glamour On The Eve Of Thursday, 20 March 2025 As The Department Of Community Safety And Liaison, Hosted A 2024/25 Departmental Service Excellence Awards (DSEA), At The Durban International Convention Centre (ICC). From Red Carpet To The Black And Gold Couch, Leading Into A Dim But Glittery, Exciting, Warm And Welcoming Environment Fit For “Kings And Queens”, “Prince And Princesses”, The WINNERS.
Programme Two had seven variety of categories apart from uMkhanyakude and Harry Gwala District(s) with their proximity to the borders of Mozambique and Lesotho respectively, which added to the eighth Cross Boder Crime Category, they both shared amongst themselves Gold and Silver respectively for 1st and 2nd positions, while Programme One battled it out for Best Support Services category, which is now history that the “Learned Friends” (Legal Services), took Gold, while the “Wheels” of service delivery (Fleet Services), and the “Technocrats”, (Information Technology) were head to head for silver and the “Link” to the THREE Spheres of Government, Intergovernmental Relations (IGR), took Bronze home. The Southern Durbanites were the biggest winners, as they were crowned OVERALL WINNERS of the night.
Departmental Service Excellence awards, which are in line with Batho Pele, is an initiative to get public servants to be service orientated, to strive for excellence in service delivery and to commit to continuous service delivery improvement. It is a simple, transparent mechanism, which allows customers to hold public servants accountable for the type of services they deliver.
The 2024/25 Service Excellence Awards were spiced up with new individual categories: Below are all categories and winner:
CATEGORY 1
Best District in Police Station Monitoring & Evaluation.
King Cetshwayo District (Gold)
UMgungundlovu District (Silver)
Durban South District (Bronze)
CATEGORY 2
Best District in the Management of Complaints SAPS Service Delivery
Durban South District (Gold)
King Cetshwayo District (Silver)
Zululand District (Silver)
Harry Gwala District (Bronze)
CATEGORY 3
Best District in Community Policing
Durban South District (Gold)
King Cetshwayo District (Silver)
Durban North District (Bronze)
CATEGORY 4
Best District in Crime Prevention – GBV
UGu District (Gold)
Durban South District (Silver)
UMkhanyakude District (Bronze)
CATEGORY 5
Best District in Crime Prevention – School Safety
UMgungundlovu District (Gold)
Durban South District (Silver)
Durban North District (Bronze)
CATEGORY 6
Best District in Crime Prevention – Rural Safety
ILembe District (Gold)
UMkhanyakude District (Silver)
King Cetshwayo District (Bronze)
CATEGORY 7
Best District in Crime Prevention – Cross Border Crimes
UMkhanyakude District (Gold)
Harry Gwala District (Silver)
CATEGORY 8
Best in District in the Management of Resources
Durban North District (Gold)
Durban South District (Silver)
King Cetshwayo District (Bronze)
CATEGORY 9
BEST SUPPORT SERVICES
Legal Services (Gold)
Fleet Management (Silver)
Information Technology (Silver)
Intergovernmental Relations & Special Projects (Bronze)
CATEGORY 10a
BEST CORPORATE LOOK (FEMALE)
Ms. Londiwe Dlamini (Risk & Integrity Management) (Gold)
CATEGORY 10b
BEST CORPORATE LOOK (MALE)
Mr. Khulekani Ngongoma (Human Resources) (Gold)
CATEGORY 11
BEST TEAM PLAYER OF THE YEAR
Ms. Bongeka Blose (Corporate Services) (Gold)
Ms. Nokubonga Gumede (Norther Region) (Silver)
Ms. Khaladi Mbongwe (eThekwini Region) (Bronze)
CATEGORY 12
BEST PERFORMING EMPLOYEE OF THE YEAR
Mr Mbuso Shobede (Durban South District) (Gold)
Mr M Ngcamu (Durban South District) (Silver)
Ms T Yetwaru (Legal Services) (Bronze)
CATEGORY 13
MOST COURTEOUS EMPLOYEE OF THE YEAR
Mr. Jackson Mahoeleng (Fleet Management Services) (Gold)
Ms Zandile Phakathi (Integrated Planning, Monitoring & Evaluation) (Bronze)
Mr Sanele Mngadi (Internal Control) (Bronze)
Ms. Dhlamini Queeneth (Durban South District) (Bronze)
CATEGORY 14
MOST INNOVATIVE / CREATIVE EMPLOYEE
Ms M Jobe (Durban North District) (Gold)
Ms K Naidoo (Durban North District) (Silver)
CATEGORY 15
PEER CHOICE EMPLOYEE OF THE YEAR
Ms Zinhle Zulu (UMkhanyakude District) (Gold)
CATEGORY 16
OVERALL, WINNER – CORE FUNCTION
Durban South District (Gold)
Congratulations to you all, DCSL and the emerged a WINNER on the DAY!!!
